Support
Services Support
Our client portal provides a single resource for clients using Clinisys SQ products to log and manage cases, find solutions to issues, access resources and documentation, and much more.
To access the portal, please click here. If you do not have portal access, please call our toll-free Support line: 877-239-6337 to request access. We will request the following information: site code, full name, position, contact number, and email address.
For product support questions, for ApolloLIMS, please contact us here.
And for Clinisys Horizon queries click here.
For Element LIMS support, please click here.
If you are already a client and have a product support question, please contact us at [email protected] or call:
US and Canada
UK
UK (ICE)
Ireland
Turkey
Denmark
UAE
Australia (PowerPath)
Clinisys iMentor
Our dedicated training platform delivers up-to-date, intuitive and easy-to-use e-learning modules for Clinisys SQ solutions. Access role-specific, online training for new hires and release-specific courses for experienced employees, to get the most out of your Clinisys systems.
Clinisys really takes into account the wishes of the customers. They