Skip to main content


Service Portal

We provide dedicated “multilingual” support services to help you make the most of your software. All support calls are tracked and managed in line with our service agreements, giving you access to high quality service that you can rely on.

Access our portal to log and manage incidents and queries relating to C-LAB, Clinisys Vianova Laboratory or PROMED-open / X-PROMED.

No account? Please request your access data by email from us.

· Support enquiries by email for Germany and Switzerland: [email protected]
· Telephone support enquiries for Germany: +49 (0)6123 7016 222
· Telephone support enquiries for Switzerland: +49 (0)31 927 59 74

CTA button


Log in to our Customer Extranet for:

· Update inserts and manuals
· News
· Current offers and more

Log in

Clinisys GLIMS, DaVinci and CyberLab Support

Juul Boes

Clinical biologist and Laboratory Director

Laboratory AZ Turnhout en AZ Herentals, Belgium

Clinisys really takes into account the wishes of the customers. They realise solutions in a relatively short term. That is quite unique.