Support
Support for X-PROMED, PROMED-open and Clinisys vianova Labor
We provide dedicated “multilingual” support services to help you make the most of your software. All support calls are tracked and managed in line with our service agreements, giving you access to high quality service that you can rely on.
Access our portal to log and manage incidents and queries relating to C-LAB, Clinisys vianova Laboratory or PROMED-open / X-PROMED.
No account? Please request your access data by email from us.
· Support enquiries by email for Germany and Switzerland: [email protected]
· Telephone support enquiries for Germany: +49 (0)6123 7016 222
· Telephone support enquiries for Switzerland: +49 (0)31 927 59 74
Extranet
Log in to our Customer Extranet for:
· Update inserts and manuals
· News
· Current offers and more
Support for Clinisys GLIMS and CyberLab
For support and information about Clinisys GLIMS and CyberLab, or to request an account by email:
- Support enquiries by email for Germany and Switzerland:
[email protected] - Telephone support enquiries for Germany:
+49 (0)6123 7016 222 - Telephone support enquiries for Switzerland:
+49 (0)31 927 59 74
Clinisys really takes into account the wishes of the customers. They
