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Support

Services Support

Clinisys support

Our client portal provides a single resource for clients using Clinisys SQ products to log and manage cases, find solutions to issues, access resources and documentation, and much more.

If you do not have portal access, please call our toll-free Support line: 877-239-6337 to request access. We will request the following information: site code, full name, position, contact number, and email address.

If you need help accessing the Element Resources page, please contact Support.

If you are already a client and have a product support question, please contact us at info-us@clinisys.com or call.

Orchard support

For Orchard Software technical assistance please visit the portal page to contact a member of the support team on (800) 571-5835.

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Clinisys iMentor

Our dedicated training platform delivers up-to-date, intuitive and easy-to-use e-learning modules for Clinisys SQ solutions. Access role-specific, online training for new hires and release-specific courses for experienced employees, to get the most out of your Clinisys systems.

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Launch Orchard Support Session

Before submitting this form:

Please call Orchard Software technical support (800) 571-5835.

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Need to interface a device?

Our Clinisys Orchard products have the flexibility to interface with instruments, billing/EHR systems, reference labs, and more. To request an interface, please click the link below.

Interface a device