Clinisys™ Advances Trusted AI in LIMS with CLS CARE
As Clinisys™ continues to advance AI within the Clinisys™ Laboratory Solution (CLS), CLS CARE delivers governed, documentation-grounded guidance that helps laboratories access knowledge faster, work with greater confidence, and lays the foundation for future intelligence capabilities across CLS.
TUCSON, AZ — May 15, 2026 — Clinisys™ announced expanded availability of the CLS CARE Assistant (CLS CARE), a governed AI assistant designed to help laboratories more effectively understand and work with the Clinisys™ Laboratory Solution (CLS).
Introduced in 2025, CLS CARE represents a continued step in Clinisys’s broader AI journey—delivering practical, trusted capabilities that support real laboratory environments. Future CLS releases will continue to expand intelligence capabilities across CLS, building on today’s trusted, documentation-grounded experience while helping laboratories connect knowledge, workflows, data, analytics, and insight within a trusted, governed environment.
Advancing AI that laboratories can trust
CLS CARE enables users to ask questions in plain language and receive fast, reliable answers grounded exclusively in validated CLS documentation. By simplifying access to system knowledge and release updates, CLS CARE helps teams reduce time spent searching across resources and improves confidence in how CLS is used. CLS CARE can also assist users with CLS API guidance and documented code examples, helping teams extend and integrate CLS more effectively.
Unlike many emerging AI approaches focused on automation, CLS CARE is intentionally designed as a governed intelligence layer, prioritizing transparency, control, and traceability:
- Responses are based only on validated CLS documentation
- Outputs are traceable and auditable
- No internet or external data sources are used (internet access only needed to access the system itself)
- No access to patient data or live system environments
This approach ensures CLS CARE aligns with the needs of regulated laboratory environments, where trust and accountability are critical.
From AI experimentation to real-world execution
As life sciences organizations shift from exploring AI possibilities to operationalizing AI across data, workflows, and teams, Clinisys is focused on delivering capabilities that create measurable value in day‑to‑day laboratory operations.
CLS CARE reflects this commitment—helping users:
- Understand CLS functionality and release changes more quickly
- Navigate complex documentation with greater ease
- Work more efficiently without compromising validation or regulatory processes
Rather than positioning AI as a replacement for laboratory workflows, Clinisys is focused on enabling better understanding, faster decision-making, and improved user confidence within existing, governed processes.
Part of the ongoing CLS innovation journey
The expanded availability of CLS CARE builds on the innovation integrated within CLS, which brought new clinical and scientific capabilities alongside an embedded AI-powered support experience.
Together, these advancements reinforce Clinisys’s strategy to connect laboratory operations, data, analytics, and insight within a unified, governed platform that combines:
- Scalable, configurable workflows
- Advanced analytics and integration capabilities
- A governed AI experience embedded directly within CLS
A trusted partner for laboratory innovation
At Clinisys, we recognize that laboratories require more than just technology—they benefit from a collaborative relationship built on reliability and shared goals. Our clients are supported by a team with extensive experience, strong domain knowledge, and a genuine commitment to customers success.
“CLS CARE reflects our belief that innovation must be grounded in trust. By delivering AI that is explainable, traceable, and grounded in validated documentation, we are helping laboratories move faster with confidence today while establishing a trusted foundation for the future of intelligent laboratory operations across CLS,” stated Shay Hassidim, Chief Technology Officer at Clinisys.
About Clinisys
Clinisys is a global provider of intelligent laboratory informatics solutions that support a healthier and safer world. Serving healthcare, life sciences, and public health customers, Clinisys is headquartered in Tucson, Arizona; Raleigh, NC; Woking, England; and Ghent, Belgium. Millions of laboratory results and data insights are generated every day using Clinisys’s platform and cloud-based solutions in over 7,000 laboratories across 42 countries. Learn more at www.clinisys.com
Clinisys – Enabling healthier and safer communities.
Media Contact:
Michele Schicchi
SVP, Global Marketing and Corporate Communications, CMO
Clinisys:
520.570.2552
Michele.Schicchi@clinisys.com
