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Cookie policy

Cookies and Tracking Technologies

Tracking technologies (e.g., cookies, tags, pixels, fingerprinting, web beacons) are used to store and/or share information about website visitors, their systems, and browsers. Information collected by cookies and tracking technologies varies depending on the technology used and can be of a personal nature (information that directly or indirectly identifies you) and of non-personal nature (information that does not directly or indirectly identify any single individual).

We use the following tracking technologies on our website:

Type of TechnologyDescriptionPurposes
CookiesIt’s a type of data from a website in the form of a text command stored within a web browser to remember information about you, such as language preference and login information, or to carry out the necessary communication transmissions (e.g. HTTP requests) to provide a service or application that you have requested.Delivering security features to enhance protection against cyberattacks or abuse; Assisting you in navigation, providing essential functionalities related to our service, application, and website (e.g. displaying pages and visual elements); Assisting you in registration to our events, login, and your ability to provide feedback; Assessing your use of our products, services, or applications to provide us aggregated statistics (e.g. number of visits and pages you visited on our website); Assisting with our promotional and marketing efforts (including behavioral advertising).

Managing your preferences

These technologies typically fall into one of three categories:

Strictly-necessary technologies. These technologies are required for the operation of our website, our products, and our services, and therefore cannot be turned off. You can set your browser or device to block or alert you about these cookies, but functionality may be impaired.

Analytical/Performance technologies. When you have permitted, we collect statistical information about how our website and services are used. This includes the collection of information such as your IP address or other identifiers, browser information, and information about the content you view and interact with to record how you use the website, our products, and services. These analytics services help us count users, identify popular offerings, and track the demographics and interests of our users.

Targeting technologies. When you have permitted, these technologies record your activity on our site or using our services including the pages you have visited and the links you have followed. We may use this information to make our content more relevant to you to measure the effectiveness of our marketing. We may also share this information with third parties for this purpose. These are also optional technologies, although if you do not allow these cookies, you will experience less targeted advertising.

Your Preferences

When you first visit our website, you will be presented with a banner which offers you a choice about whether to accept or reject cookies or tracking technologies of different types, with the exception of those cookies which are strictly necessary for a particular service.

If you wish, you can also choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings. If you choose not to receive cookies at any time, websites may not function properly and certain services will not be provided. Each browser and device is different, so check the settings menu of the browser or device to learn how to change your settings and cookie preferences.

You can find information on how to manage cookie settings on certain browsers via the following links:

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Safari







Strictly-necessary cookies

These cookies are set to provide the service, application, or resource requested. Without these cookies, your request cannot be delivered appropriately, and our website may not function as expected or in a secure way. These trackers are set to manage essential actions, such as requesting website visual elements, page resources, or due user login/logoff. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of the service requested, like authentication and load balancer requests.

Cookie NameLifespanHostnameDefault Description
__cfruidSESSIONcomms.clinisys.comAssociated with sites using CloudFlare, used to identify trusted web traffic.
wordpress_test_cookieSESSIONwww.clinisys.comUsed on sites built with WordPress.  Tests whether or not the browser has cookies enabledOn login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the Administration Screen area, /wp-admin/
OptanonConsent1 yearclinisys.comSet by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. Returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
OptanonAlertBoxClosed1 yearclinisysgroup.comSet by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie contains no personal information.
PHPSESSIDSESSIONclinisys.comAssociated with embedded content from this domain.
ASP.NET_SessionIdSESSIONsupport-de.clinisys.comGeneral purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
__cfruidSESSIONmarketing.clinisys.comAssociated with sites using CloudFlare, used to identify trusted web traffic.
CookieConsentPolicyPERSISTENTcommunity.clinisys.comUsed to apply end-user cookie consent preferences set by our client-side utility.
OptanonConsent1 yearclinisysgroup.comSet by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. Returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
LSKey-c$CookieConsentPolicyPERSISTENTcommunity.clinisys.comUsed to apply end-user cookie consent preferences set by our client-side utility.
__cf_bmPERSISTENTmarketing.clinisys.comNecessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.
This is a CloudFoundry cookie
OptanonAlertBoxClosedOne yearclinisys.comSet by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie contains no personal information.
PHPSESSIDSESSIONwww.clinisys.comPHP session cookie associated with embedded content from this domain.
__cf_bmPERSISTENTcomms.clinisys.comNecessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.
This is a CloudFoundry cookie


Functional cookies

These cookies are set by us or by third party service providers we use to implement additional functionalities or to enhance features and website performance. However, they are not directly related to the service you requested. Services and functionalities implemented by these cookies support features like an automatically filled text box, live web chat platform, non-necessary forms, and optional security parameters like a single sign-on (SSO).

Cookie NameExpirationHostnameDescription
hubspotutkPERSISTENTclinisys.comAssociated with websites built on the HubSpot platform.  HubSpot report that its purpose is user authentication.
cf_clearancePERSISTENTcampus.clinisys.comUsed to verify user is not a bot; user/system has solved a challenge successfully
pll_languagePERSISTENTclinisys.comAssociated with the Polylang plug-in for WordPress powered websites. It stores a language preference for the visitor to support multi-lingual websites.




Analytical / Performance cookies

These cookies are also used to provide quantitative measures of website visitors. Information collected with these cookies is used in operations to measure website or software Key Performance Indicators (KPIs), such as for website performance, troubleshooting, or analytics. With these cookies, we can count visits and traffic sources to improve the performance of our website and our ads and application. If you do not allow these cookies, we will not know when you have visited our website.

Cookie NameLifespanHostnameDefault Description
_gclxxxxPERSISTENTclinisys.comGoogle conversion tracking cookie
_gaPERSISTENTclinisys.comAssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports. 
_ga_xxxxxxxPERSISTENTclinisys.comAs above
__hstcPERSISTENTclinisys.comAssociated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.
__hssrcSESSIONclinisys.comAssociated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.
__hsscPERSISTENTclinisys.comAssociated with websites built on the HubSpot platform.  It is reported by them as being used for website analytics.
_gidPERSISTENTclinisys.comAssociated with Google Universal Analytics.  It appears to store and update a unique value for each page visited.
_gat_UA-PERSISTENTclinisys.comThis is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.


Targeting cookies

These cookies provide behavioral advertising and re-marketing analytical data. They collect any type of browsing information necessary to create profiles and understand user habits to develop an individual and specific advertising routine. The profile created regarding your browsing interest and behavior is used to customize the ads you see when you access other websites.

Cookie NameLifespanHostnameDescription
_gat_gtag_xxxxxPERSISTENTclinisys.comGoogle Analytics.
AnalyticsSyncHistoryPERSISTENTlinkedin.com 
ln_orPERSISTENTwww.clinisys.comThis is a LinkedIn cookie used to determine if Oribi analytics can be carried out on a specific domain.
IDEPERSISTENTdoubleclick.netThis domain is owned by Doubleclick (Google) and is Google’s real time bidding advertising exchange.
lidcPERSISTENTlinkedin.comA Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
CONSENTPERSISTENTyoutube.comCarries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
TESTCOOKIESENABLEDPERSISTENTwww.youtube.com Test cookies
pardotPERSISTENTcs.clinisys.comAssociated with services from marketing automation and lead generation platform Pardot.
test_cookiePERSISTENTdoubleclick.netSet by DoubleClick (which is owned by Google) to determine if the website visitor’s browser supports cookies.
bscookiePERSISTENTwww.linkedin.comUsed by the social networking service, LinkedIn, for tracking the use of embedded services.
bcookiePERSISTENTlinkedin.comA Microsoft MSN 1st party cookie for sharing the content of the website via social media.
VISITOR_INFO1_LIVEPERSISTENTyoutube.comSet by Youtube to keep track of user preferences for Youtube videos embedded in site. It can also determine whether the website visitor is using the new or old version of the Youtube interface.
YSCSESSIONyoutube.com 
CONSENTPERSISTENTgoogle.comCarries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
UserMatchHistoryPERSISTENTlinkedin.comUsed to track visitors so that more relevant ads can be presented based on the visitor’s preferences.
li_sugrPERSISTENTlinkedin.com 
__cf_bmPERSISTENThubspot.comNecessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie
li_gcPERSISTENTlinkedin.com 
VISITOR_PRIVACY_METADATAPERSISTENTyoutube.com 
_gat_UA-XXXXXX-XPERSISTENTclinisys.comGoogle Analytics Cookies
_cfuvidSESSIONhubspot.com 


Comments and Questions

We welcome comments and questions regarding this Privacy Policy. Any such questions should be directed via e-mail to [email protected]. Additionally, you may make your request in writing to the Data Protection Officer at Clinisys, Goldsworth Place, One Forge End, Woking, Surrey GU21 6DB or to Privacy Office, Clinisys, 3300 E. Sunrise Dr., Tucson, AZ 85718.